Resume
Education
2023 - 2025
MASTER OF SCIENCE INSTRUCTIONAL DESIGN AND TECHNOLOGY
California State University Fullerton
Fullerton, CA
The MSIDT program has equipped me with advanced skills in instructional design, educational technology, and curriculum development, focusing on creating accessible, learner-centered solutions. I have gained expertise in applying learning theories, Universal Design for Learning (UDL), and emerging technologies to design and evaluate compelling educational experiences. The program has also emphasized the integration of research and data to drive informed decision-making, preparing me to create impactful training solutions in diverse educational and organizational settings.
2022 - 2023
MASTER OF BUSINESS ADMINISTRATION
University of Texas Permian Basin
Odessa, TX
The MBA program provided me with a strong foundation in business strategy, leadership, and management, equipping me with the skills to navigate complex organizational challenges. Through coursework in areas like finance, marketing, operations, and strategic management, I developed a comprehensive understanding of business functions and how they intersect with organizational goals. This experience has enhanced my ability to think critically, manage teams effectively, and drive business growth, preparing me to apply strategic business principles to instructional design and technology solutions.
Experience
2022 - Present
LLM TRAINING AND LANGUAGE REFINEMENT
Outlier
San Francisco, CA
I currently work with large language models (LLMs) to help refine their language generation capabilities. This role involves training the models to produce human-like, contextually relevant language, improving conversational quality, and enhancing user interactions. The skills gained in this work, such as understanding user experience and applying data-driven insights, directly apply to instructional design, where creating effective, learner-centered experiences is key.
2020 - Present
CONTENT WRITER
Self-employed
I specialize in crafting engaging and compelling content that resonates with target audiences across various industries. With a proven track record in delivering high-quality articles, blog posts, and copywriting projects, I excel at conducting thorough research, adapting my writing style to meet client needs, and meeting tight deadlines. My ability to create tailored, creative content that drives engagement and achieves client objectives aligns with the content creation and learner-centered approach integral to instructional design.
2016 - 2019
REGIONAL RECRUITMENT MANAGER
Student Transportation of America
Austin, TX
I developed and managed a recruitment department across multiple states to address staffing shortages. I worked with leadership to define recruitment standards, staffing plans, and compliance processes. Additionally, I created location-specific recruitment strategies, oversaw vendor relations, and helped implement ICIMS Talent Management Software. I also developed training programs to enhance brand awareness and reduce turnover.
Software & Tools Expertise
Articulate 360
Camtasia
Adobe Creative Suite
iCIMS
Canvas
Captivate